Lesson 1. "Basic concepts of etiquette"
- Types of etiquette and their principles
- Five signs of a noble man
- Communication technologies in various environments (business partner, client, employer, cleaning lady, waiter)
- Trick me! - how gestures and facial expressions betray us.
- How to stand, walk, sit, carry a bag, what to do with hands, how to breathe.
- How to respond to rudeness? Distance and boundaries of the inner space.
- Etiquette of public speaking - what is impossible and what is possible, typical mistakes.
Duration 120 minutes